Shipping policy

Shipping Policy
Last updated on 23-02-2026


1. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from GOOD-MUNCH FOOD PRODUCTS LLP (“Company”, “we”, “us”, or “our”). By placing an order on our website, you agree to the terms mentioned below.
   
   
   1. Order Processing Time:
      All orders are processed within 1–3 business days after receiving payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.
   
   
   2. Shipping Charges:
      Shipping charges (if applicable) will be displayed at checkout before completing your purchase. We may offer free shipping on selected products or during promotional periods.
   
   
   3. Delivery Timeline:
      Estimated delivery time is 3–7 business days depending on your location. Delivery delays may occasionally occur due to unforeseen circumstances.
   
   
   4. Shipment Confirmation & Tracking:
      Once your order has been shipped, you will receive a shipment confirmation email along with tracking details (if available).
   
   
   5. Delivery Delays:
      Delays may occur due to weather conditions, logistics issues, or force majeure events. We shall not be liable for delays beyond our control.
   
   
   6. Incorrect Shipping Address:
      Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrect addresses provided by the customer.
   
   
   7. Damaged or Lost Packages:
      If you receive a damaged product or if your package is lost in transit, please contact us within 48 hours of delivery with supporting photos and order details.
   
   
   8. International Shipping (If Applicable):
      International shipping charges and delivery timelines may vary. Customers are responsible for any customs duties or taxes applicable in their country.
   
   
   9. Contact Us:
      For any shipping-related queries, please contact us through the contact details provided on our website.